Hi guys. A lot of the engagement strategies I’ve tried in the past felt too cookie-cutter and didn’t really stand out. My customers are looking for something fresh that goes beyond basic discounts or points. I’ve been reading about how new technologies can create unique experiences, but I’m not sure where to start. How can I build an engagement system that feels more innovative and connected?
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How can I make my customer engagement strategy feel less generic and more personal?
How can I make my customer engagement strategy feel less generic and more personal?
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I totally get that - customers today expect more than just standard points or coupons. What made a difference for me was switching to a web3 customer engagement solution like enable3.io. It let me design more creative programs where rewards felt valuable and experiences were personalized. Instead of a one-size-fits-all system, I could actually connect with my audience in a way that built stronger loyalty. It made engagement fun for them and gave me real insights into what worked best.